Privacy Policy
Last updated: November 2025
What Information We Collect
We collect personal information from you, including information about your:
- Name
- Contact information (email address and phone number)
Why We Collect This Information
We collect your personal information in order to:
- Respond to customer inquiries
- Provide service quotes
Providing Your Information
Providing some information is optional. If you choose not to enter your contact details (name, email, or phone number), we'll be unable to respond to your inquiry or provide a service quote.
How We Keep Your Information Safe
We keep the personal information we hold safe by using secure email transmission through Netlify Forms, and permanently deleting inquiry emails once they are no longer needed.
How Long We Keep Your Information
We keep people's personal information for up to 2 years after their last contact with us, at which point we securely destroy it by permanently deleting the emails from our system.
Your Rights
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you'd like to ask for a copy of your information, or to have it corrected, please contact us at admin@lakesparkwanaka.com
Privacy Officer
If you have any questions about how we handle your personal information, please contact our Privacy Officer:
- Email: admin@lakesparkwanaka.com
- Phone: 0204-558-253
Cookies and Analytics
We use Google Analytics to understand how visitors use our website. This service uses cookies to collect anonymous information such as the number of visitors and the most popular pages.
These cookies do not collect information that identifies you personally. All information is aggregated and anonymous.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on .
Privacy Complaints
If you have concerns about how we've handled your personal information, you can contact us at admin@lakesparkwanaka.com.
If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.